Friends and Family Test

Would you recommend Tavyside Health Centre to your friends and family?  

The NHS wants to make sure that you have the best possible experience of care and its very easy to do.

This test is being used in all NHS organisations such as GP Surgeries, Hospitals and Clinics.    

Why am I being asked for feedback?

We would like to hear from you about the quality of care you have received. The feedback will give us a better understanding of the needs of our patients and will enable us to make improvements on the services we provide at the Practice.

Anything you say is completely anonymous.

How will the results be used?

Your feedback will help us to learn more about our services. We want you to tell us what we are doing well – so we can do more of it, but it’s also important that you tell us what we can do better. We will use your feedback to make changes that will help us to offer a continually improving and high standard of care.

What does it involve?

When you use our services, you have the opportunity to provide feedback on the care you have received. We invite you to answer one simple question about the care you have received. The question will look like this:

How likely are you to recommend our service to friends and family if they needed similar care and treatment?

You will be able to select from the following responses:

Extremely Likely

Likely

Neither likely or unlikely

Unlikely

Extremely unlikely

Don’t know

 

You will then have the option to include a comment.

Click here to see the results of the survey so far.   

 

We would really appreciate it if you could complete the short questionnaire below and give us your feedback on your recent experience at the surgery.  

Click here to fill out my online form.

Thank you for your time and consideration.    

 

Tavyside Health Centre