Prescriptions

Patients, who are on long term medication, may order a repeat prescription without making an appointment to see their doctor each time. However, your doctor will still want to see you on a regular basis and you will be told how often you should be reviewed.

When you need a repeat prescription you can either:

  • Return the computerised prescription slip to the surgery, marking the items that you require and indicating which pharmacy you would like the medication to be sent to.
  • Tavistock patients - Telephone our dedicated prescription line at the Tavistock branch on 01822 615855.  Lines are open from 9.00am -1.00pm, Monday to Friday.  
  • Lifton patients - Telephone the dispensary at the Lifton branch on 01566 784428.  Lines are open from 11.00am - 5.30pm, Monday to Friday. If you would like your medication to be dispensed from the Practice you must live at least one mile away from a pharmacy and you must complete a dispensary form
  • Via our online service.  Contact reception for further details.  

Please allow three working days for your prescription to be completed.

Some patients can get free prescriptions. There are various reasons for this. For more information and to see if you are eligible please ask at reception for a HC11 booklet.

The majority of our prescriptions are now sent electronically from the surgery directly to the Pharmacy of your choice.  There are however a few exceptions to this rule.  The receptionist will always keep you informed.  

We also offer repeat dispensing to peole who fulfil the criteria.  If your GP feels you would be a suitable candidate for this they will let you know.  

Pre-PAYMent CertifiCAte

Anyone who has to pay and gets more than 4 prescription items within 3 months or 14 prescription items within 12 months, could save money with a pre-payment certificate (PPC).

You have the option of buying a certificate for three months or twelve months.

Ring 0300 330 1341 to buy one over the phone using your credit or debit card or to get more details.

You can also obtain one online at  www.nhsbsa.nhs.uk

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