If your situation is life threatening, please call 999.

For information on what to do when we are closed, please click here.

Updated 24th February 2023

To book a routine (non-urgent) appointment, please contact us on 01822 613517. We can offer appointments via face-to-face or telephone, whatever your preference is. We would also highly recommend completing one of our online contact forms, found here. As long as this is submitted before 11:00, a member of staff will contact you the same day with appropriate advice. 

Please do not be surprised when our reception team ask for further information, this is to help them safely manage prioritise and enables them to provide you with the necessary advice or book you into the most appropriate appointment, it may mean that they can refer you to a pharmacist, nurse or healthcare assistant for advice.

URGENTS

If you have an urgent matter that needs on the day advice, please call us before 11:00 and as close to 08:30 as possible. We will arrange for the duty doctor to call you back within the hour and can make the necessary arrangements to see you if this is clinically appropriate. 

Nursing Appointments

All nursing appointments are available via telephone or face-to-face. If you need to book a non-urgent nursing appointment, please call after 11:00. Some nursing appointments, including blood tests and cervical smears are bookable via GP online services or the NHS App. 

Saturdays

We are open alternative Saturdays for pre-booked appointments only. We do not accept incoming calls on a Saturday. 

Walk-ins

Tavyside does not operate a routine walk-in service. If your matter is urgent, please either contact us via telephone, attend a local minor injuries unit or in life threatening situations, dial 999.

If we need to see you, we will book you into an on the day slot.