Appointments
If your situation is life threatening, please call 999.
For information on what to do when we are closed, please click here.
Updated 13th August 2024
ROUTINE (NON-URGENT APPOINTMENTS)
To book a routine (non-urgent) appointment, please contact us on 01822 613517.
We can offer appointments face-to-face or via telephone.
We would also highly recommend completing one of our online contact forms, found here.
Please do not be surprised when our care navigation team ask for further information, this is to help them safely manage prioritise and enables them to provide you with the necessary advice or book you into the most appropriate appointment.
URGENTS
If you have an urgent matter, that cannot wait and you require on the day advice, please call us as close to 08:30 as possible. We will triage your request and if appropriate, arrange for the duty doctor to call you back within the hour. The duty doctor can make the necessary arrangements to see you where clinically appropriate.
Nursing Appointments
All nursing appointments are available via telephone or face-to-face. Some nursing appointments, including blood tests and cervical smears are bookable via the NHS App.
Saturdays
We are open alternative Saturdays from 08:00-12:00, for pre-booked appointments only. We do not accept incoming calls on a Saturday.
Walk-ins
Tavyside does not operate a routine walk-in service. If your matter is urgent, please either contact us via telephone, attend a local minor injuries unit or in life threatening situations, dial 999.
If we need to see you, we will book you into an on the day slot.
Home Visits
The surgery offers home visits to patients who are either housebound or too unwell to attend the practice. If you require a routine home visit, please contact the surgery on 01822 613517.
If you require an urgent home visit, we ask that you contact us as early in the day as possible so we are able to allocate a clinician to attend your home.
Our usual visiting times are between 13:00-15:00.
Please click here to find more information on patients who are housebound.
Cancelling appointments
It is important to cancel your appointments if you no longer need it or are unable to attend.
You can do this by phoning us on 01822 613517
Or cancelling via the NHS App
Group clinics
We offer group clinics at the practice for pre-diabetes. To find out more information on group consultations, please click here.
