Feedback Index
You can give feedback by speaking to a member of staff at the NHS hospital, GP surgery, dentist, opticians or pharmacy you went to.
Feedback helps us improve the quality of your care.
You can give good or bad feedback by telling the NHS organisation or service about it. For example, you can do this through the forms listed below, or you can speak to a member of staff.
If you are unhappy with an NHS service, it is worthwhile discussing your concerns early on with the service, as they may be able to sort the issue out quickly. Most problems can be dealt with at this stage but, in some cases, you may feel more comfortable speaking to someone not directly involved in your care.
There are multiple ways to provide feedback, whether verbal, in person or by completing an online form.
Feedback is vital to ensure we are continuing to provide a high standard of care for our patients and meeting expectations.
If you would like to provide feedback on any of the following NHS Services:
- GP
- Dentist
- Optician
- Hospital
- Pharmacy
- Urgent Care Services
- Sexual Health Services
- Pregnancy Services
- Mental Health Services
- Other NHS services
Then please click on the following link – Find services near you – NHS (www.nhs.uk)
Compliments
If you have had a good experience, we would love to hear from you! Please click here to submit a review.
Complaints
We understand that we may not always get things just right, and for this we apologise. If you would like to make a complaint, please click here.
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Friends & Family Test
The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether patients are happy with the service provided, or where improvements are needed. It’s a quick and anonymous way to give your views after receiving NHS care or treatment.
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CQC Reports
To see our latest CQC report, click here.